Refund Policy

We want you to have the best experience with our products and services! Please take a moment to review our refund and return policies below:

Opened On-Live Products

Due to the unique nature of our products and services, all opened on-live products are non-refundable. Once your order has been opened live, we are unable to issue a refund.

Ship-Sealed Orders

For ship-sealed orders, we offer a 7-day return policy. This means you have 7 days from the date you receive your order to request a return.

To qualify for a return:

• Your item must be unopened, unused, in its original packaging, and in the same condition as when you received it.

• A receipt or proof of purchase is required.

How to Start a Return

1. Email us at go4pokegold@yahoo.com to request a return.

2. If your return is approved, we’ll provide you with a return shipping label and detailed instructions on how to send your package back.

Please note: Items sent back without prior approval will not be accepted.

Damaged or Incorrect Items

We strive for quality, but if you receive a defective, damaged, or incorrect item, please contact us at go4pokegold@yahoo.com immediately. We’ll evaluate the issue and work with you to find the best solution.

Refund Process

Once we’ve received and inspected your return, we’ll notify you of the outcome. If approved, your refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

For any questions or concerns, feel free to reach out to us at goatedpullz@gmail.com. We’re here to help!